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Messaging channels

Reach your customers wherever they are.

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LiveChat messaging channels

Chat widget

Live chat on your websites and apps

Add the chat widget to as many websites and apps as you want. Use and pay for just one LiveChat license.

Facebook Messenger

Connect with customers on Facebook

Send and reply to Facebook messages from within LiveChat. All your communication stays in one place, saving your team’s time on switching between tabs.

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Connect LiveChat with Facebook

Try out all LiveChat features for free

Free 14-day trial Team plan features No credit card required

Twilio SMS

Text messages have a 98% open rate

Receive and reply to text messages using one or more phone numbers. Your messages will get noticed and customers can chat where it’s most convenient for them.

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LiveChat and Twilio SMS integration

Email

Get control over your shared inbox

Forward your emails to LiveChat and use our ticketing system to prioritize and manage all your support requests quickly.

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Connect your inbox with LiveChat

In-chat voice, video & screen-sharing

Offer virtual shopping experience

Escalate chats to voice, video, or screen-sharing to showcase your products and offer virtual shopping experiences. Help your customers solve issues over quick voice calls and authenticate users over video conversations.

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WhatsApp Business

Say “hello” to WhatsApp and its 2 billion users

Route chats to a dedicated group of agents, handle high traffic with ease, and take control of a new communication channel, right in the LiveChat app.

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Chat page

Help your customers, we’ll handle the rest

Share the link to your chat page with your customers and start talking right away. No set-up required.

Click to open the chat Short link to your chat page

Apple Messages for Business

Chats with iOS users are now as easy as ABC

Answer questions and sell products or services with Apple Messages for Business. Display rich messages, including quick replies, cards, and carousels to grow the average order value.

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Chat tools

Get all the tools you need to provide excellent customer support

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LiveChat APIs

Use our APIs to automate your work and create custom integrations

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Customization

Change the look of your chat widget so it matches your website’s design.

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Engaging customers

Discover how LiveChat helps you get more chats

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Reports & analytics

Get an overview and in-depth data about your chat and agent activity

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Sales & ecommerce

Sell, generate leads, and improve sales workflow using LiveChat

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Security

Focus on growing your business. We will make sure your data is safe

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Team management

Help your team get more efficient with LiveChat

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Ticketing system

Solve every support case with our built-in ticketing system

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We love it to death!
It’s actually one of our customers’ favorite tools to use.

Mark Fordham, Vice President of Services at Central Desktop

34,000+ customers can't be wrong

Companies that use LiveChat Companies that use LiveChat Companies that use LiveChat

Start using LiveChat now!

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ChatBot
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HelpDesk
Support customers with tickets

KnowledgeBase
Guide and educate customers