Messenger
Apple Business Chat
SMS
Website
Salesforce
HubSpot
Microsoft Dynamics
Shopify
ChatBot
Slack
Get the exact enterprise customer service platform you need with LiveChat, ChatBot, 200+ integrations, and an open API
Meet your customers where they are. Manage interactions and see results in one streamlined app.
Use our native integrations and open API to get data flowing around your customer service and sales stack. Quickly move on to growing revenue and improving business outcomes.
Make sure that each part of your customer service platform is pulling its weight using clear analytics and reporting. Find the tools, channels, and integrations that maximize your ROI.
LiveChat and ChatBot are built to fit your customer service strategy and your tech stack. Efficiently scale to demand with a balance of AI-driven automation and the human touch.
Join these Fortune 500 companies
Make a more efficient sales and support pipeline with the right mix of automation and engagement.
It’s very intuitive and all the new improvements make our work much more comfortableAnita Patla
Team Manager, NJU mobile
Channel performance, customer engagement, ecommerce metrics and more. Get 20+ reports out of the box. Tell us what you need. We’re adding new reports all the time.
Our team is focused on keeping your team productive.
Account manager and tailored onboarding
365/24/7 tech support, guaranteed uptime SLA
Enterprise security standards, SAML-based SSO
Data centers with IBM servers and Akamai CDN
PCI/DSS Features HIPAA Features GDPR Ready AICPA SOC 2 Privacy Shield Framework
See how it all fits together
Give your team the right tools to efficiently communicate with leads and customers. Focus on superb customer experience from the first visit to the fiftieth interaction.
Reply faster with message sneak-peek and canned responses
LiveChat
Automate data gathering with chatbots and pre-chat forms
LiveChat
ChatBot
Make teamwork easy with chat transfers and group routing
LiveChat
HelpDesk
Chat across channels and asynchronously, where and when is best
LiveChat
Let chatbots and help tickets do the work when your team is busy or away
LiveChat
ChatBot
HelpDesk
Build and train AI chatbots with templates and a visual builder
LiveChat
ChatBot
Measure customer engagement across channels
LiveChat
ChatBot
HelpDesk
Check on the responsiveness of your support agents
LiveChat
HelpDesk
Send data to other platforms using integrations and the open API
LiveChat
ChatBot
HelpDesk
Sync data across sales, marketing and support software and work better as a team. Over 200 integrations plus all the possibilities of our open API.
Customer relationship management
Connect with platforms such as Salesforce, Hubspot, and Magento to share data and unlock powerful customer insights.
Team productivity and automation
Automatically send data to Google Analytics, make helpful chatbots to guide your employees in Slack, and schedule meetings straight from chat.
ChatBot
WordPress
Messenger
Google Ads
TeamViewer
JoinMe
BigCommerce
ChatBot
WordPress
Messenger
Google Ads
TeamViewer
JoinMe
BigCommerce
MailChimp
Shopify
HubSpot
Dropbox
Pipedrive
HelpDesk
Woocommerce
MailChimp
Shopify
HubSpot
Dropbox
Pipedrive
HelpDesk
Woocommerce
Zapier
Salesforce
Analytics
Zendesk
GetResponse
Twilio
Zapier
Salesforce
Analytics
Zendesk
GetResponse
Twilio
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