LiveChat for Customer Support
Fast for your team, fast for customers. Easy-to-use software that makes it simpler to repeatedly offer good customer service.
14 days free trial Easy setup Robust reporting
Back up human interactions with the right dose of automation and technology. Streamline your customer support and get more time to focus on customer experience.
EngageSet up automated and interactive greetings based on users’ location, visited pages, and more.
Create groups, use automatic chat routing, and make teamwork easy with chat transfers.
LiveChat is an established software that had everything we were looking for in a chat software.Syed Balkhi, Co-Founder and CEO at OptinMonster
11 times
higher chance to convert
16 times
higher average session value
Get 14 days of LiveChat for free
Easy setup Robust reporting Ticketing system
Respond
Personalize interactions with customers based on user profile and behavior. Connect CRM and other platforms to see additional data.
See what customers are typing in real-time. Create message templates to answer with just a single click. Handle multiple cases at once.
Add chatbots to answer as many questions as possible. Quickly transfer to live customer support or a ticket form when necessary.
Meet ChatBot
Nurture
Allow conversations to start at any time and across multiple channels. Reply when convenient.
Provide 24/7 customer support thanks to chatbots, ticket forms, and asynchronous communication.
We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option.Jamie Lowary, Sales Lead at PATLive
Customer base up by 48%
Get 14 days of LiveChat for free
Easy setup Robust reporting Ticketing system
ImproveAll the data you need to monitor performance, engagement, and customer satisfaction.
Predict staffing needs based on when you get the most chats.
Use chat supervision and private mode to train new team members and work together on tough cases.
Messenger
Apple Business Chat
SMS
Website
Salesforce
Shopify
BigCommerce
ChatBot
SnapCall
Slack
LiveChat apps are packed with useful features, yet they’re easy to set up and navigate. Turn on notifications and never miss a chance to connect with customers.
Let customers connect via their favorite channels. Messenger, SMS, or Apple Business Chat, it’s all there. Easily handle all conversations from LiveChat.
Quick integration with 200+ tools. Connect LiveChat with your tech stack, sync data, and streamline your workflow. Create the ultimate customer-centric experience.
14 days free trial Easy setup Robust reporting