Business Communication Explained - Success by LiveChat®

Sell9 min read | Dec 06 | Paweł Hałabuda

Best Live Chat for BigCommerce: Top 10 Solutions for 2025

Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more

Sell19 min read | Dec 05 | Paweł Hałabuda

The Best Live Chat for WooCommerce in 2025

Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a game-changer.... read more

Connect11 min read | Dec 05 | Paweł Hałabuda

How Businesses Can Navigate AI Regulations in the EU and US

Artificial intelligence (AI) offers incredible innovation opportunities and significant regulatory challenges. Businesses must navigate the complex regulatory... read more

Support25 min read | Dec 05 | Piotr Kalinowski

What Makes a Good Customer Service Training Program? Strategies for 2025

Exceptional customer service isn't just a nice-to-have—it's a make-or-break. Your customer service team is the first point of contact for your customers. Often, any... read more

Support10 min read | Dec 05 | Jacob Firuta

Customer Service Interview Questions You Should Ask When Hiring Agents

What makes a good agent? Is it their previous experience, their references, the way they carry their conversations or certain customer service skills? What customer... read more

Connect14 min read | Dec 04 | Paweł Hałabuda

Navigating the Importance of Customer Relations in Support Teams

How support teams handle customer interactions, from resolving issues promptly to creating a positive and personalized experience, can mean the difference between a loyal... read more

Support21 min read | Dec 02 | Paweł Hałabuda

Social Media Customer Service Definition, Tips, and Tools for 2025

Social media has evolved from mere conversation to a pivotal platform for customer service. With Twitter, Facebook, and Instagram becoming primary avenues for customers... read more

Sell6 min read | Dec 02 | Marie Fincher

A Guide for Increasing Sales Through Ingenious Product Content

Think product descriptions don’t matter? Think again. According to a recent study by Salsify, 87% of online shoppers say that product description is either extremely or... read more

Sell11 min read | Nov 27 | Olga Rogacka

Selling with a Smile: The Ultimate Collection of Sales Memes for 2025

Does hitting sales quotes feel like a distant dream right now? You’re not alone in this struggle; countless sales reps and managers can relate. But when the numbers don't... read more

Connect17 min read | Nov 25 | Olga Rogacka

How to Apologize to Customers (not ‘Sorry for the Inconvenience’)

When getting customer service help, how often do you hear the phrase "Sorry for the inconvenience"? Does it make you feel better and more relaxed, or do you get even more... read more

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