Business Communication Explained - Success by LiveChat®

Connect12 min read | Dec 20 | Natalia Misiukiewicz

Top Facebook Chat Plugin Alternatives for Your Business

On May 9, 2024, Facebook officially shut down its free Chat Plugin, a favorite tool for businesses to connect with their customers through Facebook Messenger. For many,... read more

Connect16 min read | Dec 13 | Natalia Misiukiewicz

What Is Live Chat? Benefits and Essential Features for Your Business

We all know that customers want quick, easy, and personal ways to connect with businesses. That’s where live chat comes in — a powerful tool that lets businesses meet... read more

Support13 min read | Dec 13 | Wojciech Pollok

Effective Support Queue Management Tips

It's Christmas. Your significant other asked you to buy new Christmas tree ornaments and other decorations for the upcoming holidays. So you drive to the shop, pick up... read more

Grow12 min read | Dec 10 | Paweł Hałabuda

Top 5 Best Shopify Bots to Enhance Your Online Store Performance

In ecommerce, staying ahead of the competition often hinges on delivering a seamless and engaging customer experience. One of the most effective ways to achieve this is... read more

Support12 min read | Dec 09 | Jacquelyn Dunham

Best Practices for Maximizing Customer Service Productivity

Have you ever had a frustrating experience trying to get customer support? Maybe you were on hold for hours or passed around from agent to agent without a solution. It's... read more

Grow14 min read | Dec 06 | Olga Rogacka

How to Measure Customer Service ROI Step-By-Step in 2025

Customer service is a strategic investment that can directly influence your business’s success. But how do you measure the actual value of your customer service ROI?... read more

Support11 min read | Dec 06 | Paweł Hałabuda

Customer Communication Management Tips and Tools for 2025

Effective communication with customers isn't just a bonus — it's essential. Customer communication involves every interaction your business has with clients, from support... read more

Support35 min read | Dec 06 | Paweł Hałabuda

Best Customer Service Software for 2025

Providing exceptional customer service is no longer just an option—it’s a necessity. As businesses strive to meet and exceed customer expectations, the tools... read more

Support14 min read | Dec 06 | Paweł Hałabuda

Best Live Chat for Ecommerce in 2025

One of the most effective ways to enhance customer engagement and boost sales is through the use of live chat. Businesses that implement ecommerce chat software... read more

Support17 min read | Dec 06 | Paweł Hałabuda

Best Live Chat Plugin for WordPress Website (2025)

If you strive to provide an efficient customer support, then an average response time is one of the key metrics you track. In order to provide instant assistance, you... read more

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