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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

0 min read | Jan 10 | Kaia Madalinska

WooCommerce: Add LiveChat to Your Store

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0 min read | Jan 10 | Kaia Madalinska

How to Install LiveChat on Your Site with Google Tag Manager

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0 min read | Jan 10 | Kaia Madalinska

LiveChat Demo: Explore the Best Features in Just 5 Minutes!

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0 min read | Jan 10 | Kaia Madalinska

How to Automate Your Customer Communication?

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0 min read | Jan 10 | Kaia Madalinska

Connect LiveChat With Facebook Messenger | Facebook Chat Plugin

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0 min read | Jan 10 | Kaia Madalinska

Which Ecommerce Platform is Best for Your Business?

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Sell19 min read | Jan 09 | Aleksandra Tadrzak

How to Deliver Excellent Customer Service in Retail

By understanding shoppers' different needs and tailoring your customer service approach accordingly, you can create a more positive and memorable shopping experience for... read more

Support7 min read | Jan 02 | Ola Górska

The 6 Best Knowledge Base Software Platforms for 2025

Knowledge is power. But it is only as powerful as it is shared or withheld. This is why it is important for companies to have knowledge management solutions in place so... read more

Sell12 min read | Jan 02 | Jon Tucker

How To Predict Cart Abandons and Save Them With Live Chat

Cart and checkout abandons are the biggest cause of lost revenue for any ecommerce store. Depending on your industry and the time period you review, you’ll see an average... read more

Support16 min read | Jan 02 | Paweł Hałabuda and Natalia Misiukiewicz

What Is Good Customer Service (For Job Applicants and Beyond)?

Do you know how many consumers would pay a higher price for good customer service? In fact, studies show that 86% of customers are willing to pay more for a better... read more

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