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Recent articles
Sell6 min read | Dec 04 | Rachel Bartee
How to Measure Customer Satisfaction
A long time ago, entrepreneurs were struggling to provide buyers with high-quality products and reasonable prices. While these elements of the business are still very... read more
Support8 min read | Nov 14 | Sajay Singh
Improving Customer Service Standards Online
Customer service is the key factor in customer satisfaction. Over the years, businesses have migrated to the digital world. It has become important for all organizations... read more
Sell6 min read | Nov 10 | Justyna Polaczyk
Inbound and Outbound Lead Generation Explained
Ah, lead generation! The cause of countless migraines among both, starting and experienced entrepreneurs. It’s a never-ending struggle to find more prospects, make them... read more
Grow8 min read | Oct 27 | Justyna Polaczyk
How Reading Bad Guest Posts Helped Me to Become a Better Content Writer
Some time ago, we decided that it’s time to start to accept guest post contributions. It sounded like the best idea ever! Through the eyes of imagination, I saw our blog... read more
Grow10 min read | Oct 18 | Dario Supan
Content Marketing Calendar: An Essential Piece Of Your Marketing Strategy
How many times did you have a great content idea you forgot about days or weeks later? How many times did you have to reschedule a post because something more important... read more
Support5 min read | Aug 22 | Karen Dikson
The Art of Negotiation: How to Solve Conflicts with Tough Clients
Sales agents deal with difficult customers each day. Most of the time, it’s easy to handle this type of situation but sometimes you need to show some serious negotiation... read more
Sell8 min read | Jul 26 | Brenda Savoie
The Ultimate Guide for Using Reddit to Help Your Small Business
Even though it often gets lumped into the same category as all the other social media platforms like Facebook, Twitter, or Instagram, Reddit is rather different. Not just... read more
Sell6 min read | May 19 | Justyna Polaczyk
The Definition of Content Marketing
Content marketing’s PR has its ups and downs. It’s been proclaimed the king of marketing universe on one day, to be questioned as an efficient marketing strategy on the... read more
Support6 min read | May 16 | Elle Morgan
How to Balance Personalized Customer Service and Automation
The word automation has soaked up a soiled reputation lately. While it brings the promise of efficiency and time-savings, there are deeper fears associated with the word... read more
Support6 min read | May 12 | Olga Rogacka
Customer Service Scripts: Guidelines, Not Rules
Recently Jeff Bezos, Amazon CEO, released his annual letter to shareholders. It's a must-read missive, filled with pearls of management philosophy and leadership lessons... read more