success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Support6 min read | Dec 31 | Koushik Marka

How to Use Videos for Effective Customer Support

Video marketing has simplified communication between companies and customers. The flexibility it provides makes video a powerful yet profitable digital marketing tool.... read more

Sell10 min read | Dec 21 | Andi Croft

Ecommerce CRO: How to Properly Measure and Increase Site Conversion

If you are on an e-commerce business, then the conversion is your ultimate goal. All your marketing initiatives are then centered on conversion rate optimization.... read more

Grow6 min read | Oct 05 | Tyson Quick

5 Landing Page Best Practices Proven to Convert in All Campaigns

A majority of businesses feel that generating leads is one of their top challenges, which isn’t much of a surprise considering: 61% of companies run 5 or less landing... read more

Sell6 min read | Jul 20 | Raj Jana

Designing a Content Marketing Strategy to Boost Customer Loyalty

When we think of content marketing, what do we think of? Many will say SEO, and many more will say lead generation. But what I think of is interaction, and the loyalty... read more

Grow6 min read | Jun 21 | Arif Rashid

How to Enhance the Quality of Business with Just 7 Simple Tricks

As we move towards a more digitized sphere in terms of marketplaces, competition in business gets stiffer every day. Whether you are a financial advisory firm or an... read more

Sell11 min read | Apr 30 | m.maslon

Text Messaging For Ecommerce and 15+ Useful SMS Templates

Did you know that every person in the US receives around 32 text messages per day? It’s a pretty big deal, isn’t it? We’re using SMS to inform our family members we’ll be... read more

Sell8 min read | Apr 10 | Shane Barker

How to Create the Perfect Abandoned Cart Emails

As an online store owner, you do everything you can to make sure that your business is running smoothly. You make sure the best photos of your products are taken. You... read more

Connect6 min read | Mar 30 | Cibin K S

The Complete Facebook Image Sizes and Dimensions Guide

Facebook is the biggest social media platform with a customer base of 2 billion active users. The company is still growing in numbers with changes in every aspect of... read more

Grow5 min read | Mar 23 | Justyna Polaczyk

5 Ways Your Company Can Benefit from Hosting Hackathons

Who said that work has to be dull? Working can also be a source of fun, especially if you work in a nice environment, you’re working on an interesting project and you... read more

Grow13 min read | Feb 09 | Giedre Sulcinskaite

11 Reasons Why Customers Don’t Trust Your Online Business [And What You Can Do To Fix It]

Building customer trust is a crucial step towards the success of any online business. And whether you are an established business or a startup, walking an extra mile to... read more

Start your free LiveChat® trial

Free 14-day trial No credit card required