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Recent articles
Support20 min read | Jul 04 | Aleksandra Tadrzak
Best Free Live Chat for Website Like Yours
Live chat is a powerful tool that can revolutionize customer service. It allows you to provide instant answers, build relationships, and boost engagement. It can also... read more
Grow22 min read | Jun 28 | Aleksandra Tadrzak
All You Need to Know about Ecommerce Consulting Services
As an ecommerce entrepreneur, your goal should always be to grow your business. However, this is easier said than done, even if you have a lot of experience running an... read more
Support7 min read | Jun 22 | Justyna Polaczyk
A Guide to Really Bad Customer Service (Written by Devil’s Advocate)
People write about great customer service all the time. Awesome support here, excellent customer service there. Don’t you think it’s pretty boring? I mean, I understand... read more
Connect10 min read | Jun 20 | Olga Rogacka
Working Together as a Team: How to Achieve it?
As Michael Jordan once said: “Talent wins games, but teamwork and intelligence win championships.” Working together as a team is essential, and it allows you to exchange... read more
Support10 min read | Jun 12 | Paweł Hałabuda
How to Exceed Customer Expectations
When customers interact with a company, they have preconceived notions about how that interaction will unfold, influenced by previous experiences, word of mouth, and... read more
Support13 min read | Jun 05 | Paweł Hałabuda
Is Customer Orientation the Key to Business Success?
Do you believe that having a great product is the key to financial success? Think again. The true secret to long-term business success lies not just in what you sell but... read more
Grow16 min read | Jun 04 | Tomasz Ziętek
Proactive Live Chat: Benefits, Example Use Cases, and More
Engaging visitors, whether first-time or returning, is essential for online businesses. The first point of contact is a great way to introduce your business, products,... read more
Support24 min read | Jun 03 | Aleksandra Tadrzak
Customer Success Metrics: The Key to Growth in Every Industry
Running a business is a complicated affair. You have to juggle so many different responsibilities, from labor and logistics to market research and product... read more
Sell9 min read | May 28 | Jacquelyn Dunham
A Beginner’s Guide to Channel Sales
Channel sales—it's a term you've probably heard tossed around in business circles, but what exactly does it mean? Simply put, it's all about how companies like yours get... read more
Sell15 min read | May 28 | Paweł Hałabuda
What Is Customer Loyalty and What Can You Do to Improve It?
Retaining customers can often feel like an uphill battle. Despite offering exceptional products or services, customers may vanish, leaving you wondering what went wrong.... read more