Business Communication Explained - Success by LiveChat®

Sell8 min read | Nov 15 | Paweł Hałabuda

The FTC “Click-to-Cancel” Rule and Its Implications

Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today’s subscription economy, he might stand a... read more

Support12 min read | Nov 08 | Olga Rogacka and Paweł Hałabuda

The Best Ways to Contact Shopify Customer Service for Quick Support

As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a robust set of tools to create, manage, and grow a business. However,... read more

Sell16 min read | Nov 08 | Paweł Hałabuda

Best Shopify Live Chat Apps for 2025

As the holiday season approaches, Shopify store owners are bracing for a surge in customers eager to find the perfect gifts and seasonal deals. For many, this period can... read more

Support12 min read | Nov 07 | Jacob Firuta and Olga Rogacka

10 Types of Customers and How to Handle Them [Best Practices]

When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to... read more

Inside LiveChat®4 min read | Oct 26 | Malgorzata Sikora

Generating a Privacy Policy Explained

Writing online documents is always a challenge, and we know that to be true at LiveChat. That’s why we’ve prepared a free online privacy policy generator to assist you... read more

Support15 min read | Oct 22 | Paweł Hałabuda

How to Always Be Ready for the Peak Ecommerce Holiday Season

As the 2024 holiday season approaches, ecommerce businesses face a dynamic shopping landscape marked by evolving consumer expectations and economic pressures. With... read more

Support10 min read | Oct 18 | Kuba Rogalski and Justyna Polaczyk

5 Tips for Handling Live Chat Support During the Holiday Season

The holiday season is one of the busiest and most challenging times for customer support teams, especially for those handling live chat. As customer inquiries surge,... read more

Sell23 min read | Oct 10 | Paweł Hałabuda

Best Black Friday Marketing Ideas and Strategies in 2024

Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024,... read more

Support9 min read | Oct 04 | Paweł Hałabuda

Everything You Need to Know About Salesforce Live Chat Retirement

In a significant shift in customer service technology, Salesforce has announced its plan to retire key chat tools, including Salesforce Chat (formerly known as... read more

Inside LiveChat®5 min read | Sep 16 | Malgorzata Sikora

SaaS Legal Documents You Really Need

At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these... read more

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