Development Web Development All Products
Remote in Poland Full-time
Do you share our vision that the best conditions for the development of a programmer are an experienced team, great freedom in making decisions, and a large number of application users? Then you might love the challenge we offer!
We are continually looking for new ways to achieve our goals. If having a direct impact on a product that matters is something that suits you well, we can’t wait to hear your ideas!
The Product Marketing team is a multidisciplinary crew of designers (graphic and motion), developers, marketers, and analytic minds. We’re responsible for the mechanics behind LiveChat’s marketing funnel (or flywheel, if you wish): our product websites, landing pages, email newsletters, lead generation tools, analytics, CRO, and A/B testing, etc. It takes two to tango, so we work very closely with the Product Team.
Our work happens in eight-week cycles. Every two months, we prioritize our tasks and pick objectives for the next iteration. We strive to shape our tasks before we assign them in order to avoid surprises. Marketing has to be agile though. Sometimes, unforeseen issues arise, but we try to account for them during planning.
We use Jira to track our tasks, Slack to communicate, Confluence for our long memory, and Figma as a place where the design happens and is handed off to devs. Github is the home for our code and code reviews.
The development squad inside Product Marketing consists of four people: Patrycja, Przemek, Radek and Dawid (tech lead).
Things you’ll do on a day-to-day basis:
Develop stellar product and landing pages. You’ll be paired with a designer, content writer, and marketer to delight our visitors and raise the bar of SaaS websites.
Code, set up, and send email marketing campaigns (like the November Monthly Newsletter for our existing customers).
Help content writers when they encounter any issues with the CMS. Gather additional feedback, and propose solutions that streamline their work.
Migrate website sections or complete websites to a new design and Jamstack architecture.
Create complete mini tools that promote our products in a non-direct way. Existing examples include the Typing Speed Test, Privacy Policy Generator, or Customer Service Report. Those are often self-contained, small apps and we reach for a frontend framework (React / Vue) to implement them.
Fix bugs (and introduce new ones along the way).
Improve the overall code quality and development process. This can range from tweaking our webpack config to visual regression tests introduction. Anything that will allow us to work better (faster stronger…).
Implement analytics events and measure conversion. Conduct A/B tests.
Track, analyze, and fix performance issues on our websites. Uncompressed image? Blocking script? Unused code? You’ll get them all.
Assist our SEO specialist with optimizing our websites to rank higher in search results. That can be an implementation of a self-canonical meta tag or the introduction of a new structured data schema.
Review the code of other team members. Share knowledge, and help them grow.
Provide honest feedback to project ideas, and discover potential challenges during the planning process.
When it comes to our tech stack, we use Hugo, Less, Stimulus.js, an internal design system inspired by TailwindCSS, GSAP, Netlify, NetlifyCMS, WordPress, and occasionally Vue and React. However, keep in mind that we are a small team that maintains an approach to pick the best tools for the job. Therefore, we value knowledge of general programming patterns more than one’s tool mastery.
Indicators that you might be a good fit for this role:
You love the web: HTML, CSS, and JavaScript are more than just technologies for you. You treat them as tools to express yourself, achieve business goals, and create value for others.
You have solid experience in building complex web properties.
You know the differences between web apps and websites, and their technical implications.
You stay up to date with new Web APIs and platform improvements.
You have excellent communication skills. You can speak both computer and human languages. Even if it takes some preparation, you can express your ideas, concerns, and ongoing project updates in a way that is clear, respectful, and relevant to others. That includes your non-technical colleagues.
You have an eye for great design. You are an engineer at heart, but you can appreciate visual works.
You are results-oriented.
You love learning and trying new things. You have strong opinions but they’re loosely held.
You have a good understanding of the SaaS business model as well as the related concepts like churn, retention, and so on.
LiveChat is a fully remote product company. Our suite of tools (LiveChat, ChatBot, HelpDesk, KnowledgeBase) improves customer care and the online sales of over 35,000 companies from 150 countries worldwide.
We’re on a mission to remove barriers from communication, and we need your help as a Senior Web Developer on the Marketing team.
You may learn more about our vision and mission from LiveChat’s Constitution.
Benefits
Life’s not all about work. Maintaining work-life balance is tricky, especially now. We’ll help you take care of your physical and mental health, the key to flourishing at your job.
Read as many books as you want with our Amazon account and expand your skills with courses from CXL, Reforge, Udemy, and more.
Improve your English by participating in individual online English lessons with a native speaker. We’ll cover half the price.
Every two months, we take two weeks to focus on innovative ideas, strategic discussions, continuing education, and planning our work.
Buy a desk and chair you like. We’ll refund up to 1,000 PLN.
Get a new laptop and any other equipment that you’ll need to excel at your job.
We automatically adjust your salary to any changes in obligatory government fees.
Take your time off whenever you need it — whether it’s vacation, sick leave, or an emergency.
Invest in your well-being with a sports membership card.
Ask for therapeutic or legal help anytime you and your family need it.
Take care of yourself with a private healthcare plan.
Each team has a recurring integration budget to spend on team-building activities. You'll also get a similar personal budget.
Every month, we’ll credit your account with money. Spend it on shopping, relaxation, and more benefits available on the platform.
We love animals. Feel free to bring your pet friends to our Wroclaw office anytime you want.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.