Design
Graphic Design
All Products
Remote in Poland Full-time
LiveChat is a fully remote product company. Our suite of products (seven by now!) improves customer care and the online sales of over 34,000+ companies from 150 countries worldwide.
We’re looking for a Graphic Designer to join our Marketing Department. You’ll work on the web design of all of our pages (LiveChat, HelpDesk, KnowledgeBase, ChatBot, Partner Program) and help us keep visual consistency across all marketing materials (landing pages and emails, ads, banners, presentations, social media graphics).
You’ll also have an opportunity to develop your own creative ideas with great support from our CCO Maciej, Head of Creative Team Gabriela, and our Designers: Małgorzata, Bartek, Marcin, Tomek, Alek and Bartek.
We’re looking for someone who would stay with us for years and not just for one project.
The knowledge of Figma and Adobe CC (Photoshop, Illustrator);
Illustration skills;
An experience in creating efficient and visually appealing landing pages, newsletters, ebooks;
Excellent storyteller with experience in strategic campaign ideation for multi-channel delivery;
An experience in a creative design team, prior experience with SaaS products is a plus;
The ability to showcase a consistent style across all pages and materials.
If you’re a curious observer, ready to listen to others, seeking solutions through design to real problems or goals, we are more than happy to meet with you!
Creating stunning visual assets, including websites, landing pages, emails, social media graphics, banners, presentations, and other design elements;
Developing our Design system and maintaining brand aesthetic and standards across all channels, making sure it’s consistent. Applying customer insights, market research, and performance results into your concepts;
Acting as a creative consultant for other team members.
Our business philosophy is strongly rooted in the way we operate. These values are shared by our whole team. In them, we look for purpose, motivation, and encouragement.
“Fight for every inch” mindset. We are still in the startup model. We prefer thinking over spending money.
Keep it simple. Don’t overcomplicate things, and focus on what really matters: high-quality results. Prioritize working smart with quick iterations.
Teamwork. Your work adds more value and leads to better results when combined with someone else’s work. Share your knowledge, and help one another.
Take ownership. Focus on releasing on time and delivering value to customers. Take ownership of your responsibilities. Avoid distractions.
Tell it how it is. Be direct and honest. Share your doubts openly. We only improve as a team with honest feedback.
Be creative. Use your imagination to transcend traditional ideas, rules, patterns, forms, methods, and interpretations. Create a new status quo.
Learn from mistakes. Experiment. Only then can we evolve into a stronger company. At the same time, pay attention to your errors and share them with others.
You may learn more about our vision and mission from LiveChat’s Constitution.
Our mission is to help people and businesses communicate better and fully express themselves. Join us on this journey and let’s build the best customer service products together!
Benefits
Life’s not all about work. Maintaining work-life balance is tricky, especially now. We’ll help you take care of your physical and mental health, the key to flourishing at your job.
Read as many books as you want with our Amazon account and expand your skills with courses from CXL, Reforge, Udemy, and more.
Improve your English by participating in individual online English lessons with a native speaker. We’ll cover half the price.
Every two months, we take two weeks to focus on innovative ideas, strategic discussions, continuing education, and planning our work.
Buy a desk and chair you like. We’ll refund up to 1,000 PLN.
Get a new laptop and any other equipment that you’ll need to excel at your job.
We automatically adjust your salary to any changes in obligatory government fees.
Take your time off whenever you need it — whether it’s vacation, sick leave, or an emergency.
Invest in your well-being with a sports membership card.
Ask for therapeutic or legal help anytime you and your family need it.
Take care of yourself with a private healthcare plan.
Each team has a recurring integration budget to spend on team-building activities. You'll also get a similar personal budget.
Every month, we’ll credit your account with money. Spend it on shopping, relaxation, and more benefits available on the platform.
We love animals. Feel free to bring your pet friends to our Wroclaw office anytime you want.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
