Sales & Account Management
Business Development Representative
All Products
Remote in Europe Full-time
We’re looking for an experienced Business Development Representative (BDR) who is hungry and performance-driven to join our growing sales team as we move into the mid-market.
In this role, you will benefit from hundreds of inbound leads… hundreds! You will use your creativity paired with a number of resources available to you to go outbound to an inbound list of contacts.
Your focus will be to research prospective customers, create thoughtful and highly personalized outreach strategies and identify the highest ROI leads to exceed your monthly and quarterly targets, generating qualified sales opportunities for our Account Executives. You will work directly with prospects to understand their pains & challenges and identify if LiveChat products can help them reach their business goals. Best of all, you’ll use LiveChat and ChatBot to meet prospects as they visit our website.
This is a terrific opportunity to start and/or accelerate your sales career with a high-growth SaaS company that is expanding globally and has untapped potential.
Have 0-2 years of experience in a business development, sales or account management role, with the desire to grow your career in sales;
Flexibility to work US hours;
Have impeccable communication skills, as well as a strong sense of empathy and integrity;
Appreciate working in an organization that is growing exponentially and continuously working on putting in place the best processes;
Have hands-on experience with sales prospecting techniques such as cold calling, cold emailing, and social outreach;
Have an insatiable urge to learn (you’ve read a sales book recently or attended a webinar);
Can handle ambiguous and chaotic times with composure and excellent prioritization skills while staying incredibly organized;
Aren’t afraid of the roller coaster that is sales – riding the highs and getting creative to shake things up during the lows;
Have high emotional intelligence, giving you the ability to empathize with customers
Are able to take and give genuinely constructive feedback, while maintaining a strong declaration in your abilities;
Want to drive process improvement and be creative in your approach, while sharing wins with your team members to drive innovation across the team;
Put prospects first – you’re 100% customer-focused and highly responsive;
Qualify inbound leads and develop sales opportunities;
Generate and qualify additional leads by going outbound to our inbound database;
Master and help perfect our current BDR Team’s Inbound model, as we move into a hybrid model, with an opportunity to grow in an outbound capacity;
Increase LiveChat’s customer base with focus and precision, and help of our sales org;
Grow your sales career and progress in your chosen path;
Be a part of a unicorn that’s quickly scaling;
Walking into each day with a list of new leads so you can find the needles in the haystack;
Prospecting using a number of resources including our CRM;
Creating relevant and hyper-personalized multi-channel cadences to engage prospects;
Using LiveChat to start conversations on our Pricing and Enterprise web pages, actively engaging with prospects while they look to solve their business pains;
Owning your calendar and finding time to both prospect, identify the lowest hanging fruit and setup introductory calls with prospects to qualify them;
Using a critical eye to identify pain, discuss impact and provide value to prospects;
Work wih account executives to ensure prospects experience a seamless handover;
Activities will likely consist of: 50+ touches in general | 20+ personalized emails, 20+ calls, 30+ live chat conversations and 2+ discovery calls on a daily basis.
Persistence and dedication to exceeding goals – finding a way to win and fighting for every inch;
Perfect command of the English language (both verbal and written);
Independence and proactivity in action; a getting-things-done attitude;
Thinking outside the box (both high EQ and IQ);
Openness to new ideas, tools and solutions;
Persistence in striving for goals;
Strong communication skills;
Thirst to improve your skills and knowledge actively investing in yourself development.
Prior experience exceling when you didn’t know how to do something;
Prior experience handling inbound leads or an inbound sales organization;
Prior experience handling outbound leads and developing creative strategies to engage prospects;
Past experience with sales enablement tools, marketing automation and/or CRM type tools;
Experience using (and yes… entering data into) a CRM;
Benefits
Life’s not all about work. Maintaining work-life balance is tricky, especially now. We’ll help you take care of your physical and mental health, the key to flourishing at your job.
Read as many books as you want with our Amazon account and expand your skills with courses from CXL, Reforge, Udemy, and more.
Improve your English by participating in individual online English lessons with a native speaker. We’ll cover half the price.
Every two months, we take two weeks to focus on innovative ideas, strategic discussions, continuing education, and planning our work.
Buy a desk and chair you like. We’ll refund up to 1,000 PLN.
Get a new laptop and any other equipment that you’ll need to excel at your job.
We automatically adjust your salary to any changes in obligatory government fees.
Take your time off whenever you need it — whether it’s vacation, sick leave, or an emergency.
Invest in your well-being with a sports membership card.
Ask for therapeutic or legal help anytime you and your family need it.
Take care of yourself with a private healthcare plan.
Each team has a recurring integration budget to spend on team-building activities. You'll also get a similar personal budget.
Every month, we’ll credit your account with money. Spend it on shopping, relaxation, and more benefits available on the platform.
We love animals. Feel free to bring your pet friends to our Wroclaw office anytime you want.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
